


Admissions
The Admitting Department will be your first stop before you are admitted to the hospital or before you have an outpatient procedure done. At White County Community Hospital, it is our goal that patients who are admitted are provided services without discrimination. All information is confidential and becomes part of your medical record.
White County Community Hospital’s admission and registration department is located at the Emergency Room entrance. The department is staffed 24 hours a day, 7 days a week.
Admitting/Registration Contact:
Cathy Copeland, Lead Registration Clerk
Contact Number: (931) 738-9211
Registration and Scheduling
The Patient Handbook contains additional information and can be mailed at your request. Always bring your insurance information and physician requests. Pre-registration is available Monday through Friday, 8:00 a.m. to 4:00 p.m. You may also call and register by phone. The admitting office opens at 7:00 a.m., and the Emergency Room at White County Community Hospital is open 24 hours a day.
Outpatient Scheduling
Centralized Scheduling handles appointments for all outpatient procedures. To schedule, reschedule, or cancel an appointment, please call (931) 738-9211.
What to Bring
During your registration for medical services, information and authorization will be needed for your medical record and for financial purposes. All information will be handled confidentially. At the time of registration, please bring:
• any insurance materials including your insurance and/or Medicare/Medicaid/TennCare cards
• an Advanced Directive (Living Will) if you have one. If you do not have an Advanced Directive, information will be provided to you during your registration process.
• a picture identification card
• all active insurance cards
• Senior Circle membership card
• any required co-payment
Physician orders insurance verification will be done at this time.
All patients are admitted to White County Community Hospital without regard to race, creed, color, sex, religion, ancestry, sexual orientation, marital status, national origin, economic status, educational background, or the source of payment for care.
The patient or responsible party may be asked to complete and sign several documents, including consent for treatment and authorization to bill insurance. Co-payments, deductibles, or non-covered charges will be paid prior to being admitted or registered. Patients who do not have insurance, or cannot pay at the time of admission will be referred to the Business Office for short-term payment arrangements.
For questions regarding admissions, please call (931) 738-9211.